About Macrame It by Brenda

Additional Information :

Shipping:

*Due to the current Pandemic Outbreak of COVID-19, orders will be
shipped out once a week on Wednesday in coherence with the “stay
at home order” that is currently in place.


*Orders are only shipped within Malaysia by national courier at a flat
rate of MYR10. Pick-up in the Likas area can be arranged for orders in
Kota Kinabalu, Sabah.


Returns:
We do not offer any refunds after a purchase has been place but will
consider options for replacement or repair if the product you receive
is incorrect, damaged on arrival or defective due to our oversight.
Please send a photo to ( hellomacrame.it@gmail.com ) and your
receipt number.


Product Care:
All pieces are hand knotted and therefore must be handled with care.
Hand wash gently in cold water or spot clean using a delicate hand
wash soap.
For necklaces with polymer clay beads, avoid immersing the whole
necklace in water. Spot clean and gently wipe the beads with a
slightly damp cloth to remove any dust or dirt.


Connect with Us:
If you have any questions, concerns or enquiries, please feel free to
contact us at:
Email: hellomacrame.it@gmail.com
Instagram: @macrame.it
Whats App: +6011 5122 7166