Materials:
Dimensions:
Shipping:
*Due to the current Pandemic Outbreak of COVID-19, orders will be shipped out once a week on Wednesday in coherence with the “stay at home order” that is currently in place.
*Orders are only shipped within Malaysia by national courier at a flat rate of MYR10. Pick-up in the Likas area can be arranged for orders in Kota Kinabalu, Sabah.
Returns:
We do not offer any refunds after a purchase has been place but will consider options for replacement or repair if the product you receive is incorrect, damaged on arrival or defective due to our oversight.
Please send a photo to (hellomacrame.it@gmail.com) and your receipt number.
Product Care:
All pieces are hand knotted and therefore must be handled with care. Hand wash gently in cold water or spot clean using a delicate hand wash soap.
For necklaces with polymer clay beads, avoid immersing the whole necklace in water. Spot clean and gently wipe the beads with a slightly damp cloth to remove any dust or dirt.
Connect with Us:
If you have any questions, concerns or enquiries, please feel free to contact us at:
Email: hellomacrame.it@gmail.com
Instagram: @macrame.it
WhatsApp: +6011 5122 7166